Our Service
DIGITAL PROJECT MANAGEMENTHigh-Level Management from an experienced Project Manager
Most digital agency owners like yourself spend a large amount of time and energy IN your business, closely involved in the day-to-day management and operation.
This results in you being overwhelmed with the daily management, that you no longer have enough space and energy to strategize and spend time on entrepreneurial activities, that are supposed to drive profitability and better client relationship into the business.
You wear too many hats in your business, juggling different aspects from operations, management, and customer relations. In doing so, you end up overwhelmed and you feel like you are not giving your best in building your business, and may even affect your personal life and relationships.
You know this is no longer serving you, and this is limiting your opportunity to grow. You know that in order to become a profitable business, have meaningful relationships YOU NEED TO MAKE THE CHANGE NOW.
Kaizen Project Manager will help you transform your business, into a well-oiled machine, and build yourself a repeatable system that you can duplicate to have successful multiple digital products and services.
Digital Project Management
(Done with YOU)
We work with you
Our experienced Client Success Project Manager (CSPM) will integrate into your digital agency and own accountability as the primary client relationship manager. We will make sure nothing falls through the cracks, so you can focus on building client relationships and closing more deals, and have that confidence that your customers are well taken care of. Our focus is to increase customer satisfaction and client retention for your web design agency.
What Do You Get
Client Care
We build client relationships on your behalf so you can have satisfied loyal customers, and get free word of mouth marketing and referrals.
Client Communication
We will manage your client communication for you. Your customers will receive quick responses.
Team Management
We will work with your team, to deliver projects that will satisfy your client’s requirements. We keep them motivated and align with your goals.
Tasks Management
Our Client Relationship PM will create actionable items from the client communication to complete web design projects for your clients.
Quality Assurance
We will review all the team’s output to make sure we only deliver quality products based on your client’s requirements.
Resource Management
We will monitor resource capacity, and help maximize our existing skills, and fill the gap when needed, to improve productivity and efficiency.